Stop your staff from drowning in phone calls

Let your front desk focus on the patients in your office, not the phone. NextPatient's athenahealth-certified platform lets patients book and manage appointments online, reducing scheduling calls by 30%.

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Trusted by leading healthcare organizations

Real results from real practices

Our front desk workload decreased immediately. Patients love booking online, and our schedule stays fuller.

Adams County Regional Medical Center

Everyone in healthcare is stretched thin, and NextPatient just gets it. From setup to ongoing account management, the level of support we have direct access to is definitely worth our time and investment.

Arizona Urology

NextPatient just works.

Innovative  Express Care

Transform your patient experience

For your patients

Book appointments 24/7 from any device
Check in and complete forms from home
Reschedule instantly without calling
Join virtual waiting room from anywhere
Receive smart, visit-specific reminders

For your staff

Reduce incoming phone calls by 30%
Eliminate manual waitlist management
Automate appointment reminders
Fill cancellations automatically
Maintain complete scheduling control

Enterprise-ready features

Whether you have two locations or 20, scale confidently across your organization

Multi-practice
brand management

Location-specific
configuration

Specialty-specific
workflows

Cross-location
availability search

Role-based
access control

Custom reporting
and analytics

Implementation made simple

We do all the heavy lifting. Get up and running in 15 days.

Days 1-2

System configuration

Days 3-5

Template setup

Days 6-10

Staff training

Days 11-14

Testing & refinement

Day 15

Go live with full support

Frequently asked questions

How quickly can we see results?

Most practices see a 20-30% reduction in scheduling-related phone calls within the first 30 days.

Will this work with our existing athenahealth setup?

Yes! NextPatient is fully certified by athenahealth and preserves all of your practice's existing workflows, templates, and rules.

How does NextPatient handle new vs. existing patients?

NextPatient checks patient records automatically and use “smart matching” technology to prevent duplicates and route patients to the right appointment types.

Can patients book by provider or location?

Yes, we offer three flexible booking paths: location-based scheduling, provider-specific scheduling, or multi-location proximity search.

Does NextPatient verify patients’ insurance?

NextPatient can show providers who accept a patient's insurance in the self-scheduling flow. Currently, NextPatient does not verify insurance eligibility.

How does NextPatient prevent scheduling errors?

Our smart matching and real-time integration ensure patients are booked correctly according to your rules.

Is NextPatient HIPAA compliant?

Yes, we maintain HIPAA, SOC 2, and athenahealth marketplace compliance certifications.

How far out can NextPatient sync with athenahealth?

NextPatient can sync with your schedule up to 12 months out.

	6,000+ providers trust NextPatient
	30% average reduction in phone volume
	15-day typical implementation
	HIPAA & SOC 2 compliant

	Reduce phone volume by 30%
	Free up staff time
	Improve patient satisfaction
	Increase schedule density

Stop your staff from drowning in phone calls

Trusted by leading healthcare organizations

The top-rated solution