Payments for services are due at the time services are rendered unless payment arrangements have been ap-
proved in advance by our staff. We accept cash, checks, and major credit cards. The only exception is our Medicare and participating HMO/PPO patients; we will file a claim directly with your insurance carrier.
Insurance Plan provisions require HMO/PPO patients present a current insurance card at time of service, other-
wise payment is due in full, and no adjustment will be made later. If we are not a participating provider with your
insurance plan, a claim will not be filed and patients will be responsible for full payment at the time service is ren-
dered. We will gladly discuss your proposed treatment and answer any questions relating to your insurance. You
must realize, however, that:
- Your insurance is a contract between you, your employer, and the insurance company. We are not a party
to that contract.
- Our fees are generally considered to fall within the acceptable range by most companies, and therefore
are covered up to the maximum allowance determined by each carrier. This applies only to companies
that pay a percentage (e.g. 50% or 80%) of “U.C.R.” “U.C.R.” is defined as usual, customary, and reason-
able. This statement does not apply to companies that reimburse based on an arbitrary “schedule” or
fees, which bear no relationship to the current standard of cost and care in this area.
- Not all services are a covered benefit in all contracts. Some insurance companies arbitrarily select certain
services they will not cover. In the event your insurance carrier does not cover your service, you will be
responsible for payment of that service and will be billed accordingly.
We must emphasize that, as a medical care provider, our relationship is with you, not your insurance company.
While filing insurance claims is a courtesy that we extend to our patients, all charges are your responsibility from
the date the service is rendered. We do not routinely research why an insurance carrier has not paid, or why it paid
less than anticipated. We realize that temporary financial problems may affect timely payment on your account. If
such problems do arise, we encourage you to contact us promptly for assistance in the management of your ac-
count.
No-shows A patient will be considered a “No-show” if they are more than 10 minutes late for their scheduled ap-
pointment time or do not cancel their appointment at least 24 hours prior to their scheduled visit. We understand
that appointments can sometimes not be kept, however, we request that if you cannot keep an appointment for
any reason, kindly call us at least 24 hours in advance so that someone else may have your appointment time.
Many patients need to see one of our providers as soon as possible, and it is not fair for a patient to be denied
treatment because another patient did not call to cancel their appointment in advance.
If you miss your appointment for a cosmetic procedure, arrive more than 10 minutes late, or simply choose not to
attend it and have NOT called 24 hours prior to the time of the appointment to reschedule, you will be charged
$50.00 (fifty dollars) for the missed visit. This charge will be added to your account and you will be sent a bill re-
flecting the $50 fee. If you miss 3 or more appointments, we reserve the right to increase this no-show fee to
$150.00 (one hundred and fifty dollars) for each missed visit after the third.